We do hereby inform and notify you that we have made a policy for voluntary freezing/blocking the online access of the trading accounts (part of RMS policy) through which Client may request to freeze/block the online access of his/her trading account on account of suspicious activities, in compliance of SEBI Circular No. SEBI/HO/MIRSD/POD-1/P/CIR/2024/4 dated 12.01.2024 & NSE Circular No. 24/2024 dated 08th April 2024.
In further to this, with effect from 01.07.2024 we make available to the Clients two modes of the communications through which Client may request for voluntary freezing/blocking the online access of trading account on account of suspicious activities and details thereof are given as follows:-
Dedicated email id- stoptrade@bonanzaonline.com
Web link - https://bonanza.bigul.co/freeze-account
The Client may send his/her request for voluntary freezing/blocking the online access of trading account at email id :- stoptrade@bonanzaonline.com from his/her registered email id, and/or may submit his/her request as stated supra, at web link:-https://bonanza.bigul.co/freeze-account by verifying the OTP which will send at his/her registered mobile number & email id with us.
Further to this, if Client send his/her request as stated supra, from unregistered email Id, in such scenario, Client has also to submit his/her request as stated supra, at the web link:-https://bonanza.bigul.co/freeze-account
You can refer to the Circular below for further details- NSE Circular No. 24/2024
